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CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet

Abet Open University

Our 6 MBA Programs Courses

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs of Business Administration & e-Company Course
[ MBA Programs, 8 months, total US$ 384.00 ]

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs of Chief Information Officer CIO Course
[ CIO Program, 4 months, total US$ 192.00 ]

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs of e-Commerce & Internet Marketing Course
[ IME Program, 6 months, total US$ 288.00 ]

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs of Public Administration & e-Government Course
[ EGO Program, 8 months, total US$ 384.00 ]

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs of Customer Relationship Management CRM Course
[ CRM Program, 4 months, total US$ 192.00 ]

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs of Enterprise Rsources Planning ERP Course
[ ERP Program, 4 months, total US$ 192.00 ]

Online Certifications

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Certification Main Site
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Certification
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet CIO Certification
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet ERP Certification
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet CRM Certification
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Certification Benefits
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Certification Pre-Requisites
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Certification Exam
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Certification Pricing

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CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Our University

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Automatic Up-dates for your Life

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA Programs for complementation of Harvard, Yale, Wharton, Regis, FGV, Illinois, Michigan, London, Oregon, Berkeley, Carnegie Mellon, etc

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Affiliate MBA Programs Cooperative Education Agreement

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CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Online MBA Programs Main Site
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Small Business Courses Main Site
CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet e-Government Courses Main Site

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CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Electronic Translated Courses in all other languages

CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet Contact Us

MBA of Customer Relationship Management CRM Course

  • Registration fee: None

  • Duration: 4 months (40 lessons)

  • Lessons per week: One or more lessons per week. In some weeks you will receive two or more  lessons, in some you will receive an additional supplement lesson, in some an additional complement text, etc. This depends on the subject.

  • Tests: Only one test in the end of the course, of multiple choice.

  • Cost of the Portuguese Course, for Brazilians in Brazil: 4 payments of R$ 70.00 = Total R$ 280,00

  • Cost of the Portuguese Course, for Foreigners (excluding Brazil): 2 payments of US$ 96.00 = Total US$ 192.00

  • Cost of the Course in English or Spanish: 2 payments of US$ 96.00 = Total US$ 192.00

  • Cost of the Course in French: 2 payments of US$ 146.00 = Total US$ 292.00

  • Cost of the Course in any other language: 2 payments de US$ 192.00 = Total US$ 384.00.

CRM Customer Relationship Management,
the external world of a company,
an imperative course for IT professionals

Begin of this Course: April 2004
Last Revision: April 2004

This course MBA of Customer Relationship Management CRM teaches the foundations of the administration of companies on the relationship with its external world, with the use of the modern information technology CRM, and its goal is to give a general vision on what is now the CRMs level.

More and more in the next 5 years the companies will need a CRM Customer Relationship Management, that uses the new technologies (computers, Internet, communications, etc) in all types of relationships with the external world of a company.

The Course presents a general vision of each one of the angles of a CRM, the computation system that actuate in reciprocity directly with the customers through voice by phone (and recognition of the voice, if necessary) without human actions, for marketing, sales, several types of supports, accounts, etc. To be  abbreviate, in any relationship with a customer or a potential customer, or providers, etc.

In recent research with IT Managers, 46% answered that the CRM is the number one in its lists of priorities for the period 2004/2005.

The CRMs principle is very clear, if a company takes care of its traditional assetses with the use of the computer system as always happened, why not to use the computer system - less and less expensive and simultaneously more powerful - to take care of the great assets that are its customers, vendors, potential customers, etc., that is to say to take care of its external world?

In fact, it's a paradox that a company give absolute priority to its standard assetses, administered by the computer system, and has never used the same computer system to take care of its other great assets that is its external world.

We are not software-vendors, we are an independent organization without any relationship, direct or indirect, with vendors of any CRM software. Our Internet online Customer Relationship Management CRM courses  are generic, about the CRM systems, and not concerning any specific CRM software. However, we discuss the most important CRM softwares used today, in a conceptual manner.

Program

The Customer Relationship Management CRM Course covers the following matters:

First half of the Course

  • General Control Theory

  • Feedback Control Systems & Management by Exception

  • System Reliability

  • DAS Data Acquisition Concept

  • DDC Direct Digital Control Concept

  • IME Internet Marketing Engineering

  • e-Commerce, B2B e B2C

  • VoIP Voice over IP Enterprise Telephony.

This first half normally complement a college graduation course that don't usually teach those matters, and they are imperative for any Customer Relationship Management CRM installation. You will learn on Control Theory, System Reliability, DAS and DDC Systems, Internet Marketing, e-Commerce, Voip, etc., all conceptually.

Second half of the Course

  • Call Centers: Principles, Objectives, Systems

  • CRM Customer Relationship Management: Principles, Objectives, Systems.

In this second half finally we have the Customer Relationship Management CRM matters, the main goal of the Course.

Customer Relationship Management CRM Certification

Additionally we grant CRM Certifications independently of our course MBA of Customer Relationship Management CRM, since you have

  • Work experience in the computer fields

    and/or

  • Academic degrees or other Certifications in the computer fields.

See the details in the site cio-certification.

English

Franšais


Espanol


Portugues

Compare our  SEVEN Facts!

Abet Open University offers: CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA of Customer Relationship Management CRM, mba program crm software online crm solution crm microsoft crm customer relationship management crm application course courses mba crm system, crm solution software, ms crm, web based crm, crm master, crm strategy, e crm, crm call center, customer relationship management crm software, crm tool, web based crm solution, call center crm solution, crm consulting, crm software application, crm peoplesoft resume, crm technology, crm magazine, crm vendor, crm discussion, crm analytic, crm definition, web based crm software, crm branding e marketing, crm marketing, crm solution provider, goldmine crm, crm professional services, crm management, crm uk, crm asp, crm consultant, crm product, crm financial services, crm services, hosted crm, crm roi, crm database, crm company, crm software uk, online crm, crm learning, crm training, crm integration, crm software company, manufacturer crm, crm consultancy, crm implementation, crm outlook, browser based crm, sap crm, lotus notes crm, crm sme, crm banking, automotive crm, crm sale software, crm call center management, crm legal software, e crm solution, crm sales, act crm, white papers on crm, crm ecrm, crm d j, soluciones crm, crm siebel, crm central, crm software download, crm magma, crm job, crm product solution vendor, crm marketing software, wireless crm, clarify crm

Fact 1

You will learn the
new MBA Programs
management
technologies!

Our 6 online MBA Programs educations are one of few in the world - only  2%! -  including the very modern technological matters

CIO,  ERP, CRM, enterprise VOIP, Call Centers,  e-Commerce, B2B and B2C,  Internet Marketing,   e-Government,

 concerning the new ways to do the business and the government management.

Fact 2

 MBA Programs education
in any language
through the Internet!

English, Espanol,
Portugues, Franšais

and also in any other language through electronic translations.

MBA online with  very low costs!: CRM courses Customer Relationship Management CRM certification online mba programs school crm distance learning education course internet MBA of Customer Relationship Management CRM, mba program crm software online crm solution crm microsoft crm customer relationship management crm application course courses mba crm system, crm solution software, ms crm, web based crm, crm master, crm strategy, e crm, crm call center, customer relationship management crm software, crm tool, web based crm solution, call center crm solution, crm consulting, crm software application, crm peoplesoft resume, crm technology, crm magazine, crm vendor, crm discussion, crm analytic, crm definition, web based crm software, crm branding e marketing, crm marketing, crm solution provider, goldmine crm, crm professional services, crm management, crm uk, crm asp, crm consultant, crm product, crm financial services, crm services, hosted crm, crm roi, crm database, crm company, crm software uk, online crm, crm learning, crm training, crm integration, crm software company, manufacturer crm, crm consultancy, crm implementation, crm outlook, browser based crm, sap crm, lotus notes crm, crm sme, crm banking, automotive crm, crm sale software, crm call center management, crm legal software, e crm solution, crm sales, act crm, white papers on crm, crm ecrm, crm d j, soluciones crm, crm siebel, crm central, crm software download, crm magma, crm job, crm product solution vendor, crm marketing software, wireless crm, clarify crm

Fact 3

MBA Programs e-mail courses
to complement any
elite MBA Programs!

As the MBA Programs of Yale, Harvard, Wharton, FGV Fundacao Getulio Vargas, Illinois, Michigan, London, Oregon, Yale, Berkeley, Carnegie Mellon, etc., the best MBA schools of the world.

Any current or former MBA Programs course can be online complemented  by our MBA courses, in order to learn the current high technology management matters.

Fact 4

Affiliate MBA Programs
Cooperative
Education
Agreement
for any University
or Company!

With our Cooperative Agreement you can use our 6 MBA Programs courses in your Accredited online University  in your country[an error occurred while processing this directive]


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